Terms and Conditions

1. General:

• These Terms and Conditions govern your use of our website and the purchase of products from BB.
• By placing an order with us, you agree to be bound by these Terms and Conditions.
• BB reserves the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be posted on this page and will take effect immediately.

2. Orders:

• Customers can place as many orders as they wish, subject to product availability.
• The minimum order value for delivery is PKR 1,000. Orders below this value will not be processed.

3. Payment:

• All prices are listed in PKR and are inclusive of applicable taxes.
• Payment must be made in full at the time of order placement. We accept various payment methods, which will be specified during the checkout process.

4. Shipping and Delivery:

• Delivery charges must be paid by the customer and are subject to change based on the current rates of the chosen courier service.
• Estimated delivery times will be provided at the time of order confirmation. BB is not responsible for delays caused by the courier service or any other unforeseen circumstances.
• Please refer to our Shipping Policy for detailed information on shipping methods, delivery times, and charges.

5. Returns and Exchanges:

• No monetary refunds will be entertained.
• Customers are advised to inspect the products upon receipt and report any defects within 48 hours.
• Please visit our Return and Refund Policy for further details and clarification.

6. Custom and Handmade Products:

• Our products are handmade and made to order. As such, slight variations in color, size, and design may occur.
• Due to the custom nature of these products, once an order is placed and confirmed, it cannot be canceled, returned, or refunded.
• Please visit our Return and Refund Policy for further details and clarification.

7. Order Cancellation:

• Orders may be canceled any time before processing and payment. Once the order is processed or the preparation has started, cancellations will not be accepted.
• BB reserves the right to cancel orders for reasons such as out-of-stock items, pricing errors, or declined payments.
• Please visit our Return and Refund Policy for further details and clarification.

8. Liability:

• BB is not responsible for any delays, damages, or losses caused by the courier service.
• BB is not liable for any indirect, incidental, or consequential damages arising from the use of our website or the purchase of our products.
• Please refer to our Shipping Policy for detailed information on shipping methods, delivery times, and charges.

9. Privacy Policy:

• Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.

10. Contact Information:

• If you have any questions or need clarity about any policy or ordering process, please Contact Us.

By using our website and placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms and Condition.